Patient Financial Services Leader

About the Role

Mercor is working with a leading AI research lab to improve the capabilities of next-generation AI systems. We are seeking experienced Patient Collections and Patient Financial Services leaders to evaluate AI tools designed to improve self-pay revenue recovery and patient financial engagement. Your expertise in self-pay collections, payment plan administration, and patient financial advocacy will directly inform AI systems that optimise patient payment experiences while maximising revenue recovery. Lead patient collections and self-pay operatio

What You'll Do

• Lead patient collections and self-pay operations including early-out collections, bad debt management, and patient payment plan administration.
• Evaluate AI-generated patient financial communication drafts, payment plan recommendations, and self-pay resolution strategies for accuracy and compliance.
• Develop and implement self-pay collection strategies across the revenue cycle, including pre-service, point-of-service, and post-service collections.
• Manage patient payment plan enrollment, monitoring, and compliance processes.

You're a Good Fit If You

• Relevant professional experience in this field.
• Strong written communication skills.
• Available for the stated weekly commitment.

Role Highlights

Pay & Payout

Independent contractor engagement, fully remote. Mercor pays weekly via Stripe or Wise.

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